Question: Purushottam’s younger son Pramod discovered that 10% of their customers whom Purushottam called privileged customers purchased sweets at prices fixed 10 years ago (which is significantly lower than the current prices). Purushottam told him, “This 10% are my core and loyal customers with whom I have personal connect and therefore they deserve this privilege”. Pramod refuted his father’s argument citing the following information.
These customers from the top 20% of the income bracket of the city.
These customers frequently purchase from other sweetshops at market prices.
None of them recognizes and greets Purushottam at the shop or at anywhere else.
None of them was present at Pramod’s marriage.
These customers actually buy sweets at Puru and sons for others not part of the core and loyal customer group.
Which of the following combination of the above will MOST LIKELY convince Purushottam to change market price to all?
Since Purushottam has already given an explanation for charging lower price to the privileged customers, the data on their income will not impact his decision. So, eliminate option 1.
Option 2 questions the loyalty of his privileged customers which was the sole reason for Purushottam to follow this practice. Hence, it is a strong argument.
Options 3 and 4 seem incongruous with respect to the information provided in the passage. So, eliminate options 3 and 4.
Option 5 indicates betrayal on the part of his loyal customers and hence Purushottam should not provide them with concessional rates.
Hence, the correct answer is option 3.