It can be inferred from the above case that implementation of an ERP package in an organization requires creation of a team that has:
Explanation:
A and B are superficial. Nothing about stakeholders is mentioned for the efficiency of the implementation of an ERP package .C is ruled out. E is ambiguous with ‘operations’. D is correct.
Neither Miss Teknikwali nor Shiv nor the external consultant was absolutely sure about the ERP technology which led to unrest in their organization.
Hence, the correct answer is option 4.
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