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Explanation:

Following table lists down the top two vendors (highlighted in blue) in each aspect.   

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As observed, Vendor 1 is among the top two in 3 aspects (Reach, Quality and Customer Service). Vendor 5 is also among top two in 3 aspects (Reliability, Reach and Features).

All other vendors are among top two in 2 aspects only.

Hence, option (b).

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